Refund policy

RETURN, REFUND & REPLACEMENT POLICY

We want your Radha Naam Lekhan Journal to reach you in perfect condition.

Replacement Eligibility

We offer replacements only in the following cases:

• The journal arrives damaged.
• The journal has a manufacturing defect.
• You receive an incorrect product.

Damaged or Incorrect Orders

Any request for a replacement must be raised within 48 hours of delivery.

For products reported as damaged on arrival, please share a clear, continuous video of the package being opened, along with clear photographs of the product and packaging. The unboxing video is required to help us verify that the damage was present when the package was opened.

For incorrect or defective products, please share clear photographs or a video showing the issue, along with your order number.

Replacement Process

Once we review and approve your request, we will arrange a replacement of the affected product, subject to product availability.

The product must be unused and in the condition in which it was received, except where the issue itself prevents this.

Change of Mind

We do not accept returns or exchanges for change of mind, personal preference, or simply because the product is no longer required.

Refunds

Our standard resolution is a replacement. Where a replacement cannot reasonably be provided, we may offer an appropriate alternative resolution, including a refund where applicable.

Shipping for Approved Replacements

Where the replacement is approved because the product was damaged, defective, or incorrect, we will bear the applicable replacement shipping cost.

Contact Us

For any questions regarding replacements or refunds, please contact us at info@adhyatmgalore.com 

This policy is subject to applicable consumer protection laws and does not limit any rights available to consumers under applicable law.